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Chevrolet Silverado trucks missing the required owner's manual

NHTSA campaign 25V815000 · Reported 2025-11-25 · General Motors, LLC

low How serious is it? About this label

Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

Some 2026 Chevrolet Silverado 1500, 2500 and 3500 trucks left the factory without an owner's manual in the vehicle. That book explains how to safely use the truck, including the built-in child car seat anchors, and federal rules require it to be supplied with the truck. Nothing mechanical is wrong and no part can break. The concern is that without the manual you may not know how to use something correctly, especially a child seat.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to check whether your truck is on the list.
2. Ask your Chevrolet dealer, or call Chevrolet customer service at 1-800-222-1020 (recall N252532020), for your copy.
3. The dealer provides the owner's manual free of charge.

Affected vehicles (1)

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Summary
General Motors, LLC (GM) is recalling certain 2026 Chevrolet Silverado 1500, 2500, and 3500 vehicles. These vehicles may not have received an owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Restraint Anchorage Systems.”
Safety risk
Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
Remedy
Dealers will provide the owner’s manual, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252532020. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 25, 2025.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.