Ford Expedition PARK warning too short after earlier repair

NHTSA campaign 25V886000 · Reported 2025-12-18 · Ford Motor Company

medium How serious is it? About this label

An unexpected rollaway can injure someone or cause a crash, and the notice does not tell owners to stop driving, so keep using the parking brake every time.

What's wrong, in plain English

Some 2019 Ford Expeditions that were already repaired under an earlier recall did not get the fix done right. The warning message and chime that tell you the transmission is not in PARK last a shorter time than they should. That means you may step out of the vehicle without realizing it was never shifted into PARK, and the Expedition could roll on its own. A dealer will reload the correct gauge cluster software for free.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your Expedition is included. 2. Contact a Ford dealer or Ford customer service at 1-866-436-7332 to schedule the free software update. 3. Until then, always shift fully into PARK and set the parking brake before getting out.

Affected vehicles (1)

2019 Ford Expedition

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Why do Ford hybrid batteries and power cables keep getting recalled? · all 39 Ford recalls in this area

Official notice

Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary: Ford Motor Company (Ford) is recalling certain 2019 Expedition vehicles previously repaired incorrectly under recall number 20V263. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.
Safety risk: If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.
Remedy: Dealers will update the instrument cluster panel software, free of charge. Owner notification letters were mailed January 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C71. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 15, 2026.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.