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Acura ZDX Instrument Panel and Camera Software Failure

NHTSA campaign 26V112000 · Reported Feb 26, 2026 · Honda (American Honda Motor Co.)

high How serious is it? About this label

A blank instrument panel can hide important safety information, and a blank rearview camera can reduce visibility when backing up, both increasing the risk of a crash or injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	26V112000
Reported to NHTSA	Feb 26, 2026
Manufacturer	Honda (American Honda Motor Co.)
Part affected	Back Over Prevention:software
Vehicles covered	1 model/year combination, model years 2024
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

A software problem in some Acura ZDX vehicles can cause the instrument panel display to stop working, so drivers may not see the speedometer or warning lights. A separate software issue can make the rearview camera show a blank screen instead of the view behind the vehicle when it's in reverse. Both issues can leave drivers without information they need to drive or back up safely.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact a dealer, or call Honda customer service at 1-888-234-2138, to schedule the repair.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 26V112000. More in how recalls work.

Affected vehicles (1)

2024 Acura ZDX

Who to contact

Acura — official Acura recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Acura Rearview Camera Recalls for Blank or Distorted Screens · all 3 Acura recalls in this area

Other Acura ZDX recalls

May 14, 2026Acura ZDX Rearview Camera Display Failurehigh
Apr 10, 2025Acura ZDX Stabilizer Bar Bolts May Loosenhigh
Jan 16, 2025Acura ZDX Bolts May Damage High-Voltage Cablesmedium
Aug 15, 2024Acura ZDX Anti-Lock Brakes May Release Pressurehigh

Official notice

Component: BACK OVER PREVENTION:SOFTWARE
Summary: Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Safety risk: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.