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Acura ZDX and Honda Prologue rearview camera may blank out

NHTSA campaign 26V306000 · Reported 2026-05-14 · Honda (American Honda Motor Co.)

medium How serious is it? About this label

Moderate risk — you can keep driving, but treat the camera as unreliable: turn and look behind you and use your mirrors every time you back up until the camera is replaced.

What's wrong, in plain English

The backup camera can show a distorted picture or no picture at all when you shift into reverse. That leaves you without a clear view of what is behind the vehicle while backing up, including people or objects low to the ground. Honda has mailed letters warning owners, but replacement cameras are not ready yet; the fix is expected in late 2026. Honda will send a second letter when you can book the free camera replacement.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your 2024 Acura ZDX or 2024-2025 Honda Prologue is covered by recall 26V306000 (Honda's numbers are DO5 and RO6).
2. Watch for Honda's second letter announcing the remedy, expected in late 2026, or call Honda customer service at 1-888-234-2138 for an update.
3. Once parts are available, have the dealer replace the rearview camera — the repair is free.

Affected vehicles (1)

Who to contact

Acura — official Acura recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary
American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.
Safety risk
A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.
Remedy
Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.