Home › GMC › Hummer EV Pickup › 26V494000
Cadillac Escalade IQ and GMC Hummer EV battery fire risk
Affected vehicles
What's wrong, in plain English
A part inside the big battery pack that powers these electric vehicles may not have been fastened down properly. If it comes loose, it can shift around and damage the battery, and a damaged battery can catch fire. You cannot see or hear this problem from the driver's seat, so there is no warning sign to watch for. Your dealer will replace the entire high-voltage battery pack at no cost to you.
How serious is it?
This is serious because a damaged battery can catch fire; GM has not told owners to stop driving or to park outside, but you should get the battery replaced as soon as a dealer can take the vehicle.
What you should do
2. Call your dealer to book the repair, or contact Cadillac at 1-800-333-4223, GMC at 1-800-462-8782, or Chevrolet at 1-800-222-1020 and mention GM recall N262562600.
3. Have the high-voltage battery replaced — the parts and labor are free.
Who to contact
Cadillac — official Cadillac recall lookup
Customer service: 1-800-458-8006
GMC — official GMC recall lookup
Customer service: 1-800-462-8782
The bigger picture
- Cadillac electrical recalls: EV battery, power loss and display failures · all 7 Cadillac recalls in this area
- GMC electrical recalls: stalling trucks, EV battery fire and phantom braking · all 4 GMC recalls in this area
Official notice
- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Summary
- General Motors, LLC is recalling certain 2026 Cadillac Escalade IQ, Escalade IQL, GMC Sierra EV, Chevrolet Silverado EV, and 2022 GMC Hummer EV Pickup vehicles. The high voltage battery may have an improperly secured internal module component.
- Safety risk
- A loose component may move and damage the high voltage battery, increasing the risk of a fire.
- Remedy
- Dealers will replace the high voltage battery, free of charge. Owner notification letters were mailed August 24, 2026. Owners may contact Cadillac customer service at 1-800-333-4223, GMC customer service at 1-800-462-8782, and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262562600. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 30, 2026.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.