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Volvo EX30 Head Restraint Cushion May Detach in Crash

NHTSA campaign 26V671000 · Reported Oct 9, 2026 · Volvo Car USA, LLC

medium How serious is it? About this label

A detached head restraint cushion can increase the risk of injury during a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	26V671000
Reported to NHTSA	Oct 9, 2026
Manufacturer	Volvo Car USA, LLC
Part affected	Seats:front Assembly:head Restraint
Vehicles covered	2 model/year combinations, model years 2025–2026
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

The cushion on the head restraint attached to the seat may come loose if the vehicle is in a crash. If that happens, the head restraint may not work as intended during the crash, which can increase the chance of injury.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact Volvo customer service at 1-800-458-1552 to schedule the repair.
3. Dealers will apply an adhesive to reinforce the head restraint cushion attachment, free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 26V671000. More in how recalls work.

Affected vehicles (2)

2025 Volvo EX30
2026 Volvo EX30CC

Who to contact

Volvo — official Volvo recall lookup

Customer service: 1-800-458-1552

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Are Volvo seats and head restraints secure in a crash? · all 3 Volvo recalls in this area

Other Volvo EX30 recalls

Mar 11, 2026Volvo EX30 seat belt chime may not soundmedium
Feb 20, 2026Volvo EX30 Battery May Overheat and Catch Firecritical
Jan 2, 2026Volvo EX30 High-Voltage Battery Fire Riskcritical

Official notice

Component: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Summary: Volvo Car USA, LLC (Volvo Car) is recalling certain 2025-2026 EX30 and 2026 EX30CC vehicles. The head restraint cushion may detach during a crash.
Safety risk: A detached head restraint cushion can increase the risk of injury during a crash.
Remedy: Dealers will apply an adhesive to reinforce the head cushion attachment, free of charge. Owner notification letters are expected to be mailed November 30, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car’s number for this recall is R10396. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 9, 2026.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.