Audi Q4 E-Tron Models Face Battery Fire Risk

NHTSA campaign 26V698000 · Reported Oct 21, 2026 · Volkswagen Group of America, Inc.

critical How serious is it? About this label

A vehicle fire increases the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	26V698000
Reported to NHTSA	Oct 21, 2026
Manufacturer	Volkswagen Group of America, Inc.
Part affected	Electrical System:propulsion System:traction Battery
Vehicles covered	4 model/year combinations, model years 2024–2025
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Audi is recalling certain 2024-2025 Q4 E-Tron and Q4 Sportback E-Tron vehicles because their high-voltage battery may fail and cause a fire. The repair is still being developed. Until it is completed, owners are advised to charge their vehicles to no more than 80% capacity. Audi expects to mail initial safety notices on December 18, 2026, and will send additional letters when the repair is available.

What you should do

1. Check your VIN at nhtsa.gov/recalls. 2. Contact an Audi dealer about the free repair, which is still under development; Audi customer service is available at 1-800-253-2834. 3. Until the repair is completed, charge your vehicle to no more than 80% capacity.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 26V698000. More in how recalls work.

Affected vehicles (4)

2024 Audi Q4 E-TRON
2024 Audi Q4 Sportback E-TRON
2025 Audi Q4 E-TRON
2025 Audi Q4 Sportback E-TRON

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Audi Electrical System Recalls Involving Batteries, Charging, and Power Loss · all 16 Audi recalls in this area

Other Audi Q4 E-TRON recalls

Feb 28, 2025Audi Q4 E-Tron, VW ID.4 Can Lose Drive Powerhigh
May 22, 2024Audi Q4 E-Tron Headlight Software Issuemedium
Dec 13, 2023Audi portable charging cables can overheat and cause firecritical

Official notice

Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2024-2025 Q4 E-Tron and Q4 Sportback E-Tron vehicles. The high voltage battery may fail and cause a fire.
Safety risk: A vehicle fire increases the risk of injury.
Remedy: Owners are advised to only charge their vehicles to a maximum of 80% capacity until the repair has been completed. The remedy is currently under development. Interim letters notifying owners of the safety risk are expected to be mailed December 18, 2026. Additional letters will be sent once the remedy is available. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 93SK. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 23, 2026.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.