Audi portable charging cables can overheat and cause fire
critical How serious is it? About this label
An overheated outlet or charging cable can increase the risk of a fire. Audi advises owners not to use the 220-volt/240-volt portable charging cable and to use only the 110-volt home charging cable or public charging stations. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 23V842000 |
|---|---|
| Reported to NHTSA | Dec 13, 2023 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Part affected | Electrical System:propulsion System:charging:cable/cord:onboard |
| Vehicles covered | 11 model/year combinations, model years 2019–2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Audi is recalling certain electric and other models over the portable charging system supplied with the vehicle. When the industrial 220-volt/240-volt plug is used at the 100% charge setting, some home outlets cannot handle the electrical current the charging system needs. The outlet or the charging cable can then overheat. Dealers will supply a new 220-volt/240-volt portable charging cable with a temperature sensor built in, free of charge.
What you should do
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V842000. More in how recalls work.
Affected vehicles (11)
Who to contact
Audi — official Audi recall lookup
Customer service: 1-800-253-2834
The bigger picture
- Audi Electrical System Recalls Include Battery Fires and Power Loss · all 16 Audi recalls in this area
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Official notice
- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
- Summary
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
- Safety risk
- An overheated outlet or charging cable can increase the risk of a fire.
- Remedy
- Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.