Audi Q4 E-Tron Headlight Software Issue

NHTSA campaign 24V361000 · Reported May 22, 2024 · Volkswagen Group of America, Inc.

medium How serious is it? About this label

This can reduce how visible your vehicle is to other drivers, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	24V361000
Reported to NHTSA	May 22, 2024
Manufacturer	Volkswagen Group of America, Inc.
Part affected	Exterior Lighting:lighting Control Module:software
Vehicles covered	1 model/year combination, model years 2024
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Some Q4 E-TRON and Q4 E-TRON Sportback vehicles may have had the wrong headlight control module software installed. Because of this, the parking lights may not work as intended when the headlights are on and the turn signals are activated.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact an Audi dealer or call Audi customer service at 1-800-253-2834.
3. Dealers will update the headlight control module software, free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V361000. More in how recalls work.

Affected vehicles (1)

2024 Audi Q4 E-TRON

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Audi Exterior Lighting Recalls Involve Signals, Parking Lights, and Wiring · all 3 Audi recalls in this area

Other Audi Q4 E-TRON recalls

Oct 21, 2026Audi Q4 E-Tron Models Face Battery Fire Riskcritical
Feb 28, 2025Audi Q4 E-Tron, VW ID.4 Can Lose Drive Powerhigh
Dec 13, 2023Audi portable charging cables can overheat and cause firecritical

Official notice

Component: EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q4 E-TRON and Q4 E-TRON Sportback vehicles. The incorrect headlight control module software may have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety risk: Incorrect headlight control module software may cause the parking lights not to operate as intended when the headlights are turned on and the turn signals are activated, which can reduce vehicle visibility and increase the risk of a crash.
Remedy: Dealers will update the headlight control module with a new data set, free of charge. Owner notification letters were mailed June 6, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 941L.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.