Audi Q4 e-tron wrong headlight software affects parking lights

NHTSA campaign 24V361000 · Reported 2024-05-22 · Volkswagen Group of America, Inc.

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Incorrect headlight control module software may cause the parking lights not to operate as intended when the headlights are turned on and the turn signals are activated, which can reduce vehicle visibility and increase the risk of a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

Some 2022-2024 Q4 e-tron and Q4 e-tron Sportback vehicles were built with the wrong software in the module that controls the headlights. Because of that mistake, the parking lights may not work the way they should when the headlights are on and you switch on a turn signal. That makes your car harder for other drivers to see in those moments. These vehicles do not meet the federal rule for lights. A dealer reloads the correct software.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your Q4 e-tron is affected. 2. Call your Audi dealer, or Audi customer service at 1-800-253-2834, and give them recall number 941L. 3. Have the dealer load the new headlight control module software, free of charge.

Affected vehicles (1)

2024 Audi Q4 E-TRON

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Why do Audi lighting recalls involve software, not just bulbs? · all 3 Audi recalls in this area

Official notice

Component: EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q4 E-TRON and Q4 E-TRON Sportback vehicles. The incorrect headlight control module software may have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety risk: Incorrect headlight control module software may cause the parking lights not to operate as intended when the headlights are turned on and the turn signals are activated, which can reduce vehicle visibility and increase the risk of a crash.
Remedy: Dealers will update the headlight control module with a new data set, free of charge. Owner notification letters were mailed June 6, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 941L.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.