5 recalls covering model years 2021, 2022, 2023, 2024. To check whether your vehicle is affected, look up your 17-character VIN at nhtsa.gov/recalls — a recall may apply only to some vehicles of a given year.
These vehicles have a Panoramic View Monitor system that shows what is behind and around you. A software error can make the backup camera image freeze or go completely blank when you shift into reverse. That means you may not see a child, a pet or an object behind the vehicle. Federal rules require a working rear view. A dealer will update the parking assist software at no cost; it is a software fix, not a part replacement.
When these Toyota and Lexus vehicles start up, a software error can leave the instrument panel, the display behind the steering wheel, missing important information. Your speed may not appear, and the warning lights for the brake system and for low tire pressure may not light up. That means you would not know how fast you are going, or that the brakes or tires need attention. Most vehicles get a free software update sent to the car wirelessly.
These Toyotas were sold with accessories added through Gulf States Toyota. When accessories are added, a sticker is supposed to be placed on the vehicle showing how much less weight it can now carry in people and cargo. On these vehicles that sticker shows the wrong numbers. If you go by it, you could load the vehicle heavier than it is rated for. Gulf States Toyota is mailing corrected labels to owners at no charge; nothing on the vehicle needs repair.
Your vehicle has a system that helps keep it from sliding or spinning out in a turn or on a slick road. You can switch that system off with a button. On these vehicles, a software error means the system may stay switched off the next time you start the car, instead of turning itself back on the way it is supposed to. A dealer will reload the correct software so it comes back on by itself.
On some 2021 Toyota Venza Hybrid vehicles, water can get into the rear turn signal lights. The moisture settles on the small circuit board inside and causes a short circuit. When that happens, the rear turn signals and the hazard flashers can go dim or stop working, so drivers behind you may not see that you are turning, changing lanes, or stopped. Dealers replace both rear turn signal bulbs, and the whole light assembly if it needs it.
Complaints owners have filed with NHTSA about the Toyota Venza Hybrid. These are unverified reports; better-selling years collect more.
| Model year | Complaints | Crashes | Fires | Injuries |
|---|---|---|---|---|
| 2021 | 188 | 15 | 0 | 12 |
| 2022 | 42 | 6 | 0 | 1 |
| 2023 | 21 | 10 | 0 | 9 |
| 2024 | 25 | 7 | 0 | 4 |
Recalls and complaint record for one model year at a time: