6 recalls covering model years 2021, 2022, 2025. To check whether your vehicle is affected, look up your 17-character VIN at nhtsa.gov/recalls — a recall may apply only to some vehicles of a given year.
A software error can make the display screen behind the steering wheel — the one with your speedometer, warning lights and tire pressure readings — go blank. If it fails, you have no way to see how fast you are going or whether the vehicle is warning you about something. This affects a number of Kia models, including the K4 and Sorento. The dealer can update the software, or the update can be sent to the vehicle over the air, free.
A software glitch in a control computer can make your low-beam headlights and your taillights quit working. If it happens at night or in bad weather, you can't see the road well, and drivers behind you can't see your vehicle. That breaks the federal rule for lights. The fix is a free software update at a Kia dealer; Kia mailed owner letters in February 2025, so many owners have already been told about it.
The clips that hold the backup camera in place on these Sorentos can break. When that happens, the camera picture may not appear properly on your dashboard screen when you shift into reverse. Without a clear view behind the vehicle, it is easier to back into something, or someone, you cannot see. Because of this, the vehicles do not meet the federal rear-visibility requirement. A dealer will inspect the camera housing and replace it if it needs it.
These vehicles have a trailer tow wiring kit, fitted at the factory or added later by a Kia dealer. Dirt and moisture can build up on the small circuit board in that kit and cause an electrical short, which can start a fire — whether you are driving or parked. Kia says park outside and away from buildings until it is repaired. Dealers inspect the vehicle and replace the fuse or the tow wiring module if needed, free.
⚠ NHTSA advises: park outside and away from structures (fire risk).
The front seat belts have a small device that yanks the belt tight in a crash. On these vehicles, that device can blow apart when it goes off. If it does, metal pieces can fly into the cabin and hit the people inside, causing injuries. This affects the driver's side belt, the passenger's side belt, or both. The dealer will fit a cap over the part so it cannot throw fragments. If your car was already fixed under the earlier recall 22V-127, it still needs this new repair.
Some 2022 Kia Sorento Hybrid and Plug-in Hybrid models have a problem with the device that yanks the front seat belts tight in a crash. Instead of tightening the belt normally, it can burst apart and throw small metal pieces into the cabin, which could hit the driver or front passenger. Dealers replace the part at no cost. Note that Kia later issued a newer fix, recall 22V-447, so cars already repaired under this recall need the new repair too.
Complaints owners have filed with NHTSA about the Kia Sorento Hybrid. These are unverified reports; better-selling years collect more.
| Model year | Complaints | Crashes | Fires | Injuries |
|---|---|---|---|---|
| 2021 | 21 | 0 | 0 | 0 |
| 2022 | 12 | 0 | 1 | 0 |
| 2025 | 42 | 1 | 0 | 2 |
Recalls and complaint record for one model year at a time: