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Kia instrument display may go blank while driving

NHTSA campaign 26V046000 · Reported 2026-01-27 · Kia America, Inc.

medium How serious is it? About this label

Moderate — the notice does not tell owners to stop driving, but a blank display hides your speed and safety warnings, which raises the chance of a crash until the software is updated.

What's wrong, in plain English

A software error can make the display screen behind the steering wheel — the one with your speedometer, warning lights and tire pressure readings — go blank. If it fails, you have no way to see how fast you are going or whether the vehicle is warning you about something. This affects a number of Kia models, including the K4 and Sorento. The dealer can update the software, or the update can be sent to the vehicle over the air, free.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your Kia is included in recall 26V046000 (Kia number SC361).
2. Accept the over-the-air software update when it arrives, or book the update at your Kia dealer.
3. For help, call Kia Customer Service at 1-800-333-4542 — the update is free, and owner letters are expected to be mailed March 26, 2026.

Affected vehicles (3)

Who to contact

Kia — official Kia recall lookup

Customer service: 1-800-333-4542

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."
Safety risk
An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.