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Kia Sorento headlights and taillights may shut off

NHTSA campaign 25V006000 · Reported 2025-01-13 · Kia America, Inc.

high How serious is it? About this label

Serious — losing your headlights and taillights while driving after dark can easily lead to a crash, though the notice does not tell owners to park the vehicle.

What's wrong, in plain English

A software glitch in a control computer can make your low-beam headlights and your taillights quit working. If it happens at night or in bad weather, you can't see the road well, and drivers behind you can't see your vehicle. That breaks the federal rule for lights. The fix is a free software update at a Kia dealer; Kia mailed owner letters in February 2025, so many owners have already been told about it.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your Sorento is affected.
2. Schedule the software update with a Kia dealer, recall SC331 (Kia customer service: 1-800-333-4542).
3. The update is free — until it's done, be extra cautious driving at night.

Affected vehicles (3)

Who to contact

Kia — official Kia recall lookup

Customer service: 1-800-333-4542

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
Summary
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety risk
A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
Remedy
Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.