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Kia Sorento may lose headlights and taillights

NHTSA campaign 25V006000 · Reported Jan 13, 2025 · Kia America, Inc.

high How serious is it? About this label

Losing your headlights and taillights can make it hard for other drivers to see you, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number25V006000
Reported to NHTSAJan 13, 2025
ManufacturerKia America, Inc.
Part affectedElectrical System:body Control Module:software
Vehicles covered3 model/year combinations, model years 2024–2025
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

This recall affects certain Kia Sorento, Sorento Hybrid, and Sorento Plug-In Hybrid vehicles. A software error in the vehicle's body control computer may cause the low-beam headlights and taillights to stop working.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Kia dealer, or call Kia customer service at 1-800-333-4542.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V006000. More in how recalls work.

Affected vehicles (3)

Who to contact

Kia — official Kia recall lookup

Customer service: 1-800-333-4542

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Kia Sorento recalls

All 16 Sorento recalls

Official notice

Component
ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
Summary
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety risk
A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
Remedy
Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.