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Kia Sorento Rearview Camera Clips May Break

NHTSA campaign 23V610000 · Reported Aug 31, 2023 · Kia America, Inc.

medium How serious is it? About this label

A rearview camera that doesn't display properly gives the driver less information while backing up, which raises the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	23V610000
Reported to NHTSA	Aug 31, 2023
Manufacturer	Kia America, Inc.
Part affected	Back Over Prevention: Sensing System: Camera
Vehicles covered	4 model/year combinations, model years 2022–2023
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Certain Kia Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid SUVs have clips that hold the rearview camera in place. These clips may break over time. If a clip breaks, the camera image may not show up correctly on the vehicle's display screen. This means the picture drivers normally see when backing up might not appear the way it is supposed to.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact Kia customer service at 1-800-333-4542 to schedule an inspection of the rearview camera.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V610000. More in how recalls work.

Affected vehicles (4)

2022 Kia Sorento
2022 Kia Sorento Hybrid
2023 Kia Sorento
2023 Kia Sorento Phev

Who to contact

Kia — official Kia recall lookup

Customer service: 1-800-333-4542

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Kia Sorento recalls

Jan 27, 2026Kia Instrument Panel Display May Failhigh
Oct 31, 2025Kia Telluride Spare Tire May Impair Brakingmedium
Sep 25, 2025Kia Sorento Blower Motor Wiring Fire Riskcritical
Aug 25, 2025Kia K4, Sorento Engine Bolts May Loosenhigh
Jan 13, 2025Kia Sorento may lose headlights and taillightshigh
Apr 23, 2024Kia Sorento Wiring May Cause Steering Losshigh

All 16 Sorento recalls

Official notice

Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary: Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.