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Toyota C-HR Electronic Parking Brake May Fail

NHTSA campaign 17V717000 · Reported Nov 15, 2017 · Toyota Motor Engineering & Manufacturing

medium How serious is it? About this label

If the parking brake can't be applied, a vehicle parked on a hill without being left in Park could roll away. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	17V717000
Reported to NHTSA	Nov 15, 2017
Manufacturer	Toyota Motor Engineering & Manufacturing
Part affected	Parking Brake
Vehicles covered	1 model/year combination, model years 2018
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On certain 2018 Toyota C-HR vehicles, the electronic parking brake may not work correctly. In some cases, it may not release after being applied, and in other cases, it may not engage at all when the driver tries to set it. This means the electronic parking brake might not do its job the way it's supposed to, whether that's holding the vehicle in place or letting it move again after it has been parked.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact Toyota at 1-800-331-4331 to schedule a dealer appointment.
3. Dealers will reprogram the skid control computer, free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 17V717000. More in how recalls work.

Affected vehicles (1)

2018 Toyota C-HR

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Toyota C-HR recalls

Feb 24, 2022Toyota C-HR Pre-Collision Radar Sensor Not Activatedmedium
Dec 11, 2019Toyota C-HR, Corolla Rear Seat Belts May Not Lockhigh
Mar 27, 2019Toyota load capacity label may become unreadablelow
Oct 11, 2018Toyota C-HR Rear Axle Bolts May Loosenhigh

Official notice

Component: PARKING BRAKE
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota CH-R vehicles. The electronic parking brake (EPB) may not operate properly, possibly causing the parking brake not to disengage after it is applied or prevent it from being applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard FMVSS number 135, "Light Vehicle Brake Systems."
Safety risk: If the EPB cannot be applied, there is an increased risk of a vehicle rollaway if the vehicle is parked on a hill without being placed into "Park."
Remedy: Toyota has notified owners, and dealers will update the programming of the skid control ECU as necessary, free of charge. The recall began on November 30, 2017. Owners may contact Toyota at 1-800-331-4331. Toyota's number for this recall is H0W.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.