Toyota C-HR, Corolla Rear Seat Belts May Not Lock

NHTSA campaign 19V877000 · Reported Dec 11, 2019 · Toyota Motor Engineering & Manufacturing

high How serious is it? About this label

In a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	19V877000
Reported to NHTSA	Dec 11, 2019
Manufacturer	Toyota Motor Engineering & Manufacturing
Part affected	Seat Belts: Rear/other:buckle Assembly
Vehicles covered	4 model/year combinations, model years 2019–2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On some C-HR, Corolla, and Corolla Hybrid vehicles, the rear seat belts use a locking mechanism that responds to how the belt webbing moves. In certain situations, this locking mechanism may not lock the belt as it's supposed to. If the vehicle is in a crash that involves more than one impact, the seat belt may not hold the occupant in place properly.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Toyota dealer (or call 1-888-270-9371) to have the rear seat belt assembly checked.
3. Replacement, if needed, is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V877000. More in how recalls work.

Affected vehicles (4)

2019 Toyota C-HR
2020 Toyota C-HR
2020 Toyota Corolla
2020 Toyota Corolla Hybrid

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Toyota Seat Belt Recalls Involving Mounts, Retractors, and Rear Belts · all 6 Toyota recalls in this area

Other Toyota Corolla recalls

Jan 29, 2025Toyota And Lexus Steering Defect Disables Airbaghigh
Nov 21, 2024Toyota Corolla Steering Shaft May Crack And Detachhigh
Jul 23, 2024Toyota accessory weight label may show wrong numberslow
Dec 20, 2023Toyota, Lexus airbag sensor may block deploymenthigh
Jul 12, 2023Toyota, Lexus: Steering Cable May Disable Air Baghigh
Nov 4, 2020Toyota and Lexus fuel pumps may fail, stalling enginehigh

All 12 Corolla recalls

Official notice

Component: SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
Safety risk: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.
Remedy: Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.