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Toyota Corolla and C-HR rear seat belts may not lock

NHTSA campaign 19V877000 · Reported 2019-12-11 · Toyota Motor Engineering & Manufacturing

medium How serious is it? About this label

Moderately serious: the belts still work normally in everyday driving and the notice does not tell owners to stop driving, but a rear passenger could be injured more badly in a multiple impact crash until the belts are fixed.

What's wrong, in plain English

The rear seat belts in these cars have a locking part that is supposed to grab and hold the belt when it is pulled hard. On the affected cars that part may not lock the way it should. In a crash where the car is hit more than once, the belt may not hold the person in the seat properly, so a back seat passenger could be hurt worse. A dealer will check the build dates of the rear belts and replace them if needed.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your car is included and whether the work was already done — this recall began February 7, 2020. 2. Call a Toyota dealer or Toyota customer service at 1-888-270-9371 and mention recall 19TB22 or 19TA22. 3. Have the rear seat belt assemblies inspected and replaced if needed, free of charge.

Affected vehicles (4)

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
Safety risk
In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.
Remedy
Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.