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Toyota C-HR Rear Axle Bolts May Loosen
high How serious is it? About this label
A damaged brake or a detached rear wheel increases the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 18V710000 |
|---|---|
| Reported to NHTSA | Oct 11, 2018 |
| Manufacturer | Toyota Motor Engineering & Manufacturing |
| Part affected | Power Train:axle Hubs |
| Vehicles covered | 1 model/year combination, model years 2019 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Certain 2019 Toyota C-HR vehicles may have rear axle hub bearing bolts that were not tightened enough when the vehicle was built. Because the bolts are under-tightened, they can gradually loosen over time. A loose bolt may damage nearby rear brake components, and in some cases could allow a rear wheel to detach from the vehicle entirely.
What you should do
2. Contact your Toyota dealer, or Toyota customer service at 1-888-270-9371.
3. The bolt inspection and any needed repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V710000. More in how recalls work.
Affected vehicles (1)
Who to contact
Toyota — official Toyota recall lookup
Customer service: 1-800-331-4331
The bigger picture
- Toyota Power Train Recalls Cover Axles, Transmissions and Unwanted Movement · all 7 Toyota recalls in this area
Other Toyota C-HR recalls
- Feb 24, 2022Toyota C-HR Pre-Collision Radar Sensor Not Activatedmedium
- Dec 11, 2019Toyota C-HR, Corolla Rear Seat Belts May Not Lockhigh
- Mar 27, 2019Toyota load capacity label may become unreadablelow
- Nov 15, 2017Toyota C-HR Electronic Parking Brake May Failmedium
Official notice
- Component
- POWER TRAIN:AXLE HUBS
- Summary
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Toyota C-HR vehicles. The rear axle hub bearing bolts may have been insufficiently tightened, causing the bolts to loosen and damage the rear brake components or cause a rear wheel to detach.
- Safety risk
- If the bolts loosen and damage the rear brake components, or cause a rear wheel to detach, it would increase the risk of a crash.
- Remedy
- Toyota will notify owners, and dealers will inspect the rear axle hub bearing bolts. If a bolt is found to be loose or detached, the dealer will replace the rear axle hub bearing assembly and rear axle carrier sub-assembly, free of charge. The recall began November 6, 2018. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0Y.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.