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Toyota C-HR Pre-Collision Radar Sensor Not Activated

NHTSA campaign 22V107000 · Reported Feb 24, 2022 · Toyota Motor Engineering & Manufacturing

medium How serious is it? About this label

A pre-collision system that isn't working properly, without any warning to the driver, can increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	22V107000
Reported to NHTSA	Feb 24, 2022
Manufacturer	Toyota Motor Engineering & Manufacturing
Part affected	Forward Collision Avoidance: Sensing System: Radar
Vehicles covered	1 model/year combination, model years 2021
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On some Toyota C-HR vehicles, the radar sensor for the pre-collision safety system may not have been activated when the vehicle was built. Because of this, the pre-collision system may not work the way it's supposed to, and it will not warn you with a dashboard indicator that it isn't working. It also may not provide the braking assistance you'd expect from it. Dealers will inspect the radar sensor and activate it if necessary.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Toyota dealer to schedule the repair (Toyota customer service: 1-800-331-4331).
3. The repair is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V107000. More in how recalls work.

Affected vehicles (1)

2021 Toyota C-HR

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Toyota C-HR recalls

Dec 11, 2019Toyota C-HR, Corolla Rear Seat Belts May Not Lockhigh
Mar 27, 2019Toyota load capacity label may become unreadablelow
Oct 11, 2018Toyota C-HR Rear Axle Bolts May Loosenhigh
Nov 15, 2017Toyota C-HR Electronic Parking Brake May Failmedium

Official notice

Component: FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 C-HR vehicles. The radar sensor may not have been activated during production, making the pre-collision system (PCS) inoperative.
Safety risk: An inoperative PCS that does not provide a malfunction indicator to the driver, or braking assist as expected, can increase the risk of a crash.
Remedy: Dealers will inspect and activate the radar sensor as necessary, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA02.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.