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Audi A5 Coupe side curtain airbags may misfire

NHTSA campaign 17V822000 · Reported 2017-12-20 · Volkswagen Group of America, Inc.

high How serious is it? About this label

Serious for crash protection, though it does not affect how the car drives, so you can keep driving while you arrange the free repair.

What's wrong, in plain English

These cars have head curtain airbags, the ones that drop down along the side windows to protect your head and help keep you inside the car in a side crash or rollover. On the affected cars, the curtain may not unfold the way it is supposed to. You would not notice anything during normal driving, because the problem only shows up in a crash. Audi dealers will modify the curtain airbags so they open correctly, free.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your A5 Coupe is covered.
2. Contact an Audi dealer or Audi customer service and reference recall 69T7.
3. Have the head curtain airbags modified at no cost to you.

Affected vehicles (1)

2018 Audi A5

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Why do Audi passenger airbags switch off or fail to deploy? · all 14 Audi recalls in this area

Official notice

Component: AIR BAGS:SIDE/WINDOW
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Audi A5 Coupe vehicles. The affected vehicles were built with head curtain air bag assemblies that may not unfold properly. As such, these vehicle fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Safety risk: In the event of a crash necessitating deployment of the head curtain air bag, if the air bag does not deploy properly, the vehicle occupants have an increased risk of injury.
Remedy: Audi will notify owners, and dealers will modify the head curtain air bags so that they deploy properly, free of charge. The recall began on January 18, 2018. Owners may contact Audi customer service at 11-800-253-2834. Volkswagen's number for this recall is 69T7.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.