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Ram 2500, 3500 Steering Drag Link May Fracture

NHTSA campaign 18E096000 · Reported Oct 16, 2018 · Streetcar ORV LLC

high How serious is it? About this label

A fractured steering drag link can cause a loss of steering, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	18E096000
Reported to NHTSA	Oct 16, 2018
Manufacturer	Streetcar ORV LLC
Part affected	Steering:linkages
Vehicles covered	2 model/year combinations, model years 2018
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

This recall covers AEV 3-inch Dualsport aftermarket suspension kits installed on certain 2013-2018 Ram 2500 and 3500HD trucks. The kits were not installed and machined correctly, which can weaken the connection between the steering drag link and the steering knuckle. Over time, this weakened connection can cause the steering drag link to break. If that happens, the driver could lose the ability to steer the truck.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact your dealer to have the steering knuckle inspected and replaced if needed; you can also call AEV customer service at 1-248-926-0256, extension 500.
3. The repair is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18E096000. More in how recalls work.

Affected vehicles (2)

2018 RAM 2500
2018 RAM 3500

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

RAM Steering Recalls Include Drag Links and Power Assist Loss · all 8 RAM recalls in this area

Other RAM 3500 recalls

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Dec 1, 2025Ram 1500, 2500 and 3500 side airbag inflators may rupturehigh
Nov 6, 2025Ram Trucks: Driver's Air Bag May Not Deployhigh

All 43 3500 recalls

Official notice

Component: STEERING:LINKAGES
Summary: Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Safety risk: The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
Remedy: Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.