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Ram trucks: instrument panel display can suddenly go blank

NHTSA campaign 26V225000 · Reported 2026-04-09 · Chrysler (FCA US, LLC)

high How serious is it? About this label

Losing your gear indicator and every warning light at once is a real crash risk, and while Chrysler has not told owners to stop driving, this should be fixed promptly.

What's wrong, in plain English

A software error can make the instrument panel go blank — that is the display behind the steering wheel showing your speed, which gear you are in, and the warning lights. With it dark, you cannot tell whether you are in Drive or Reverse, and you would not see alerts about the brakes, stability control, low tire pressure, or the airbags. Chrysler mailed letters in May 2026; a dealer reloads the software.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your Ram is affected.
2. Contact a Ram dealer, or FCA customer service at 1-800-853-1403, and mention recall 35D.
3. Get the instrument panel software updated — the repair is free.

Affected vehicles (3)

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary
Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel display to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards numbers 102, "Transmission Shift Position Sequence," 105, "Hydraulic and Electric Brake Systems," 108, "Lamps, Reflective Devices, and Associated Equipment," 126, "Electronic Stability Control Systems for Light Vehicles," 135, "Light Vehicle Brake Systems," 138, "Tire Pressure Monitoring System," and/or 208, "Occupant Crash Protection."
Safety risk
An instrument panel display that fails to show critical safety information, such as gear selection and warning lights, increases the risk of a crash.
Remedy
Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed May 5, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 35D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning April 16, 2026.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.