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Ram 3500 and 5500 driver airbag may not deploy

NHTSA campaign 25V882000 · Reported 2025-12-18 · Chrysler (FCA US, LLC)

high How serious is it? About this label

Serious — the truck still drives, but you may have less protection in a crash and less help staying in control, so get the free update soon.

What's wrong, in plain English

A software mistake in the computer that controls the air bags and seat belts can keep the driver's air bag and/or the driver's seat belt tightener from going off in a crash. The same problem also shuts down electronic stability control, the system that helps keep the truck from sliding or spinning on slippery roads and in sharp turns. The dealer fixes it by reloading the software in that computer, at no cost to you.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see if your truck is on the list.
2. Call Chrysler customer service at 800-853-1403 or your dealer and reference recall C3C.
3. The dealer updates the air bag control software, free of charge.

Affected vehicles (2)

2025 RAM 3500
2025 RAM 5500

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ram airbag recalls: inflators that rupture and airbags that don't deploy · all 12 RAM recalls in this area

Official notice

Component: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Summary: Chrysler (FCA US, LLC) is recalling certain 2025 Ram 2500 Pickup, 3500 Pickup, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis trucks. A software error in the occupant restraint controller module may cause the driver's side air bag and/or seat belt pretensioner not to deploy in a crash and disable the electronic stability control (ESC) system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 126, "Electronic Stability Control Systems."
Safety risk: Driving with a disabled electronic stability control system increases the risk of a crash. Additionally, a driver's side air bag or seat belt pretensioner that does not deploy increases the risk of injury in a crash.
Remedy: Dealers will update the occupant restraint controller module software, free of charge. Owner notification letters were mailed January 15, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is C3C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 19, 2025.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.