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Ram 3500, 5500 trucks: airbag and stability flaw

NHTSA campaign 25V882000 · Reported Dec 18, 2025 · Chrysler (FCA US, LLC)

critical How serious is it? About this label

Driving with the electronic stability control system turned off increases the risk of a crash, and an air bag or seat belt pretensioner that does not work increases the risk of injury in a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number25V882000
Reported to NHTSADec 18, 2025
ManufacturerChrysler (FCA US, LLC)
Part affectedAIR Bags: AIR Bag/restraint Control Module
Vehicles covered2 model/year combinations, model years 2025
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some 2025 Ram pickup and cab chassis trucks, including 3500 and 5500 models, may have a software error in the module that controls the air bags and seat belts. Because of this software error, the driver's side air bag and seat belt pretensioner may fail to work in a crash, and the electronic stability control system may be turned off.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a Ram dealer, or call Chrysler customer service at 800-853-1403.
3. The software update repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V882000. More in how recalls work.

Affected vehicles (2)

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other RAM 3500 recalls

All 43 3500 recalls

Official notice

Component
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Summary
Chrysler (FCA US, LLC) is recalling certain 2025 Ram 2500 Pickup, 3500 Pickup, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis trucks. A software error in the occupant restraint controller module may cause the driver's side air bag and/or seat belt pretensioner not to deploy in a crash and disable the electronic stability control (ESC) system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 126, "Electronic Stability Control Systems."
Safety risk
Driving with a disabled electronic stability control system increases the risk of a crash. Additionally, a driver's side air bag or seat belt pretensioner that does not deploy increases the risk of injury in a crash.
Remedy
Dealers will update the occupant restraint controller module software, free of charge. Owner notification letters were mailed January 15, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is C3C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 19, 2025.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.