Ram 3500, 5500 Instrument Cluster Display Failure
high How serious is it? About this label
A blank instrument panel that hides warning lights or gear information increases the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 25V826000 |
|---|---|
| Reported to NHTSA | Dec 1, 2025 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Part affected | Electrical System: Instrument Cluster/panel |
| Vehicles covered | 3 model/year combinations, model years 2025–2026 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
A software error can cause the instrument panel display in your truck to go blank. This means important information, like warning lights or which gear you're in, may not show up when you need it. Dealers will inspect your vehicle and update the instrument panel software, or replace the instrument panel cluster if that's needed, free of charge. Owner notification letters have already been mailed to affected owners.
What you should do
2. Contact Chrysler customer service at 800-853-1403 or your dealer.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V826000. More in how recalls work.
Affected vehicles (3)
Who to contact
RAM — official RAM recall lookup
Customer service: 1-800-853-1403
The bigger picture
- What RAM Electrical Recalls Involve Fires and Missing Dashboard Information? · all 12 RAM recalls in this area
Other RAM 3500 recalls
- Apr 9, 2026Ram Trucks Instrument Panel Display Failurehigh
- Feb 2, 2026Jeep And Ram Trailer Tow Module Failurehigh
- Dec 18, 2025Ram 3500, 5500 trucks: airbag and stability flawcritical
- Dec 1, 2025Ram 1500, 2500 and 3500 side airbag inflators may rupturehigh
- Nov 6, 2025Ram Trucks: Driver's Air Bag May Not Deployhigh
- Sep 11, 2025RAM 1500, 2500, 3500 Side Airbag Inflators May Rupturehigh
Official notice
- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, 4500 Ram Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel cluster display to be blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 135, "Light Vehicle Brake Systems," 105, "Hydraulic and Electric Brake Systems," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
- Safety risk
- An instrument panel display that does not show critical information, such as warning lights or gear selection, increases the risk of a crash.
- Remedy
- Dealers will inspect and update the instrument panel software or replace the instrument panel cluster, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are B4C and B8C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning December 4, 2025.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.