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Aftermarket Highlander Windshields May Cause Engine Stalling

NHTSA campaign 18E107000 · Reported Nov 27, 2018 · Fujian Wanda Automobile Glass Industry C

high How serious is it? About this label

An engine that stalls while driving increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number18E107000
Reported to NHTSANov 27, 2018
ManufacturerFujian Wanda Automobile Glass Industry C
Part affectedElectrical System
Vehicles covered1 model/year combination, model years 2018
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Certain aftermarket replacement windshields sold for Highlander vehicles have a wire harness built in. Water can leak into this harness and damage the vehicle's engine control computer. If that computer is damaged, the engine may stall while you are driving. An engine that stalls unexpectedly increases the risk of a crash. This applies to aftermarket windshields, not necessarily the windshield your vehicle came with originally.

What you should do

1. Check your VIN at nhtsa.gov/recalls. 2. Contact Wanda customer service at 1-864-281-2760 to arrange an inspection. 3. The windshield replacement and any needed engine computer replacement are free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18E107000. More in how recalls work.

Affected vehicles (1)

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Toyota Highlander recalls

All 20 Highlander recalls

Official notice

Component
ELECTRICAL SYSTEM
Summary
Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).
Safety risk
The ECM damage may result in the engine stalling, increasing the risk of a crash.
Remedy
Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge. The recall began January 29, 2019. Owners may contact Wanda customer service at 1-864-281-2760.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.