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Toyota And Lexus Steering Defect Disables Airbag

NHTSA campaign 25V040000 · Reported Jan 29, 2025 · Toyota Motor Engineering & Manufacturing

high How serious is it? About this label

A driver's airbag that doesn't deploy in a crash increases the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number25V040000
Reported to NHTSAJan 29, 2025
ManufacturerToyota Motor Engineering & Manufacturing
Part affectedSteering:column
Vehicles covered6 model/year combinations, model years 2023
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

These Toyota and Lexus vehicles may have been incorrectly repaired under an earlier recall for the same part. Inside the steering column there is an electrical connection that may not be welded well enough, and if it comes apart, the driver's airbag can turn off. Because of this, the vehicles do not meet a federal safety standard for protecting occupants in a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Toyota or Lexus dealer to have the steering column's spiral cable assembly inspected and replaced if needed; call Toyota customer service at 1-800-331-4331.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V040000. More in how recalls work.

Affected vehicles (6)

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Toyota Highlander recalls

All 20 Highlander recalls

Official notice

Component
STEERING:COLUMN
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Safety risk
A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy
Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.