Ford Expedition and Lincoln Navigator Power Window Issue

NHTSA campaign 18V058000 · Reported Jan 16, 2018 · Ford Motor Company

high How serious is it? About this label

If the window doesn't automatically reverse after catching something, it can increase the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	18V058000
Reported to NHTSA	Jan 16, 2018
Manufacturer	Ford Motor Company
Part affected	Visibility:power Window Devices And Controls
Vehicles covered	2 model/year combinations, model years 2018
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

The control modules for the second row power windows in these vehicles may occasionally stop the window partway as it moves. If something, like a finger, gets caught by the window glass while this is happening, the window may not automatically reverse and pull back the way it's supposed to, because the control module has stopped responding.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Ford dealer to have the second row window control modules inspected and, if needed, replaced; Ford customer service is 1-866-436-7332.
3. The repair is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V058000. More in how recalls work.

Affected vehicles (2)

2018 Ford Expedition
2018 Lincoln Navigator

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Lincoln — official Lincoln recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford Visibility Recalls Cover Windshields, Wipers, Windows and Roof Glass · all 17 Ford recalls in this area
Lincoln Visibility Recalls Cover Power Windows, Wipers and Windshield Defects · all 13 Lincoln recalls in this area

Other Ford Expedition recalls

Sep 22, 2026Ford Expedition and Super Duty Trucks: Headlight Failuremedium
Jun 24, 2026Ford, Lincoln SUVs: Transmission Park System May Failhigh
Jun 9, 2026Ford Expedition: Center Console May Have Sharp Edgesmedium
May 27, 2026Ford Expedition, Lincoln Navigator Seat Belt May Lockhigh
Mar 31, 2026Ford, Lincoln Windshield Wiper Arms May Breakmedium
Feb 20, 2026Ford and Lincoln Trailer Brake and Light Failurehigh

All 46 Expedition recalls

Official notice

Component: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Summary: Ford Motor Company (Ford) is recalling certain 2018 Ford Expedition and Lincoln Navigator vehicles. The second row window control modules may intermittently stop the movement of the power window. If something, such as a finger, is pinched by the window glass, the stopped window control module may prevent the window from automatically reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Safety risk: If the window does not automatically reverse when an obstruction is found, it can increase the risk of injury.
Remedy: Ford will notify owners, and dealers will inspect the second row window electronic control modules, and replace them as necessary based on their build date codes, free of charge. The recall began on February 16, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18C01.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.