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RAM Trucks' Shift Interlock May Allow Rollaway

NHTSA campaign 18V100000 · Reported Feb 8, 2018 · Chrysler (FCA US LLC)

high How serious is it? About this label

Being able to shift out of Park without the brake pedal or a key increases the risk of the truck rolling away on its own, which could cause injury or a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	18V100000
Reported to NHTSA	Feb 8, 2018
Manufacturer	Chrysler (FCA US LLC)
Part affected	Power Train:automatic Transmission
Vehicles covered	5 model/year combinations, model years 2018
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

In some RAM pickups and cab chassis trucks with a column-mounted gear shifter, holding the brake pedal down for a long time while the truck is running and in Park can cause a small part called the brake-transmission shift interlock pin to get stuck open. When that happens, the truck can be shifted out of Park into another gear without anyone pressing the brake pedal or having the key in the ignition.

What you should do

Check your VIN at nhtsa.gov/recalls to see if your truck is included.
Contact your RAM dealer, or call Chrysler customer service at 1-800-853-1403, to schedule the repair.
The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V100000. More in how recalls work.

Affected vehicles (5)

2018 RAM 1500
2018 RAM 2500
2018 RAM 3500
2018 RAM 4500
2018 RAM 5500

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ram Power Train Recalls: Transmission Leaks, Rollaway and Power Loss · all 13 RAM recalls in this area

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All 50 1500 recalls

Official notice

Component: POWER TRAIN:AUTOMATIC TRANSMISSION
Summary: Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Safety risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.