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Volkswagen Tiguan engine mounting bolts may be loose

NHTSA campaign 18V159000 · Reported 2018-03-08 · Volkswagen Group of America, Inc.

high How serious is it? About this label

Serious — an engine that quits or loses power in traffic can cause a crash, so get it checked soon; the notice does not tell owners to stop driving.

What's wrong, in plain English

On some 2018 Tiguan long-wheelbase SUVs, the bolts that hold the engine in place may not have been tightened properly when the vehicle was built. If those bolts are loose, the engine can break down unexpectedly, or it can lose power while you are driving. Dealers will replace the engine support bolts at no cost to you. This recall began back in March 2018, so a used Tiguan may or may not have had the work done already.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your Tiguan is included. 2. Call Volkswagen at 1-800-893-5298 or your dealer and ask about recall 10F7 (18V159000). 3. Have the engine support bolts replaced — the repair is free, and records will show if it was already done.

Affected vehicles (1)

Who to contact

Volkswagenofficial Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
ENGINE
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan long wheel base (LWB) vehicles. The engine support bolts on these vehicles may not have been properly tightened.
Safety risk
If the engine support bolts were not properly tightened, an unexpected engine breakdown or loss of engine power may occur, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will replace engine support bolts, free of charge. The recall began March 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 10F7.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.