Volkswagen Tiguan Software Glitch Can Stall Engine

NHTSA campaign 26V587000 · Reported 2026-09-10 · Volkswagen Group of America, Inc.

high How serious is it? About this label

An unexpected engine stall, loss of exterior lighting or warning lights, or a failed rearview camera can increase the risk of a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

A software error can cause the body control module in the vehicle to reset itself. This can make the ignition switch off, which then stalls the engine. The same software error can also cause a loss of certain vehicle controls, warning lights, and exterior lighting. It can also cause the rearview camera system to stop working properly, affecting several parts of the vehicle at once.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact a Volkswagen dealer, or call Volkswagen customer service at 1-800-893-5298.
3. The repair (a software update) is free.

Affected vehicles (1)

2025 Volkswagen Tiguan

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Why do Volkswagen electrical recalls keep involving fire and power loss? · all 17 Volkswagen recalls in this area

Official notice

Component: ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Tiguan vehicles. A software error may cause the body control module (BCM) system to reset. This may result in the ignition switching off, resulting in an engine stall. It can also lead to a loss of certain controls, warning lights, exterior lighting, or failure of the rearview camera system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect," as well as FMVSS numbers 111 and 108.
Safety risk: An unexpected engine stall, loss of exterior lighting or warning lights, or failure of the rearview camera system can increase the risk of a crash.
Remedy: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters are expected to be mailed November 6, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 57KL. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 17, 2026.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.