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Volkswagen Tiguan and Audi Q3 rearview camera may not display
medium How serious is it? About this label
A rearview camera that does not display an image reduces the driver's view behind the vehicle, which increases the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 25V082000 |
|---|---|
| Reported to NHTSA | Feb 12, 2025 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Part affected | Back Over Prevention:software |
| Vehicles covered | 5 model/year combinations, model years 2022–2025 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Volkswagen is recalling certain Tiguan and Arteon vehicles and certain Audi Q3 vehicles. The control unit that runs the backup camera can hit an error when the vehicle is started, and when that happens the rearview camera image does not show up the way it should. Because of this, these vehicles do not meet the federal government's rear visibility safety standard. Dealers will install updated software for the camera control unit free of charge.
What you should do
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V082000. More in how recalls work.
Affected vehicles (5)
Who to contact
Audi — official Audi recall lookup
Customer service: 1-800-253-2834
Volkswagen — official Volkswagen recall lookup
Customer service: 1-800-893-5298
The bigger picture
- Audi Rearview Camera Recalls Cover Blank, Blurry and Delayed Images · all 6 Audi recalls in this area
- Volkswagen Rearview Camera Recalls Cover Blank, Delayed, and Distorted Images · all 12 Volkswagen recalls in this area
Other Volkswagen Tiguan recalls
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- Sep 10, 2026Volkswagen Tiguan Software Glitch Can Stall Enginehigh
- May 20, 2026Volkswagen Tiguan Rearview Camera May Not Displaymedium
- Dec 10, 2025VW Tiguan Passenger Air Bag May Deactivatehigh
- Aug 13, 2025Volkswagen Tiguan Rear Tie Rod Bolt Loosehigh
- Oct 31, 2022Volkswagen and Audi Tire Pressure Monitor Software Issuemedium
Official notice
- Component
- BACK OVER PREVENTION:SOFTWARE
- Summary
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Safety risk
- A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.