Volkswagen Tiguan backup camera may not show an image

NHTSA campaign 26V321000 · Reported 2026-05-20 · Volkswagen Group of America, Inc.

medium How serious is it? About this label

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

Some 2024 Volkswagen Tiguans that were already repaired under an earlier recall still have a problem. When you start the vehicle, the control unit for the backup camera can glitch, so the camera picture may not appear on the screen. Without that view, it is harder to see people or objects behind you when backing up. Dealers will reload the camera software at no charge. Letters to owners were mailed in June 2026.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your Tiguan is affected.
2. Call your Volkswagen dealer or VW customer service at 1-800-893-5298 and mention recall 91NF.
3. Get the camera software updated — it is free.

Affected vehicles (1)

2024 Volkswagen Tiguan

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Why does the Volkswagen backup camera screen go blank in reverse? · all 12 Volkswagen recalls in this area

Official notice

Component: BACK OVER PREVENTION:SOFTWARE
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Tiguan vehicles previously repaired under recall 25V082. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91NF. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning May 27, 2026.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.