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Volkswagen Tiguan Rearview Camera May Not Display

NHTSA campaign 26V321000 · Reported May 20, 2026 · Volkswagen Group of America, Inc.

medium How serious is it? About this label

A rearview camera that doesn't display an image reduces the driver's view behind the vehicle, which increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number26V321000
Reported to NHTSAMay 20, 2026
ManufacturerVolkswagen Group of America, Inc.
Part affectedBack Over Prevention:software
Vehicles covered1 model/year combination, model years 2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some Volkswagen Tiguan vehicles that were previously repaired under an earlier recall have a new problem. An error can occur in the camera control unit when the vehicle starts up, which can cause the rearview camera image not to display as it should. This means the picture drivers rely on when backing up may not show up on the screen.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact your Volkswagen dealer, or call Volkswagen customer service at 1-800-893-5298.
3. The software update is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 26V321000. More in how recalls work.

Affected vehicles (1)

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Volkswagen Tiguan recalls

All 28 Tiguan recalls

Official notice

Component
BACK OVER PREVENTION:SOFTWARE
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Tiguan vehicles previously repaired under recall 25V082. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91NF. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning May 27, 2026.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.