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Genesis G80, G90 Windshield May Detach

NHTSA campaign 18V305000 · Reported May 10, 2018 · Hyundai Motor America

high How serious is it? About this label

If the bond weakens enough, the windshield or rear window could detach while the vehicle is being driven, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number18V305000
Reported to NHTSAMay 10, 2018
ManufacturerHyundai Motor America
Part affectedVisibility:windshield
Vehicles covered2 model/year combinations, model years 2018
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

The windshield and rear window on these vehicles may have been installed with the wrong type of primer. This can weaken the bond that holds the glass to the vehicle frame. Because the incorrect primer was used, the strength of that bond may decrease over time, meaning the glass is not held in place as securely as it should be as the vehicle continues to be driven and used.

What you should do

Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
Contact a Hyundai dealer, or call Hyundai customer service at 1-855-371-9460.
The front and rear glass will be replaced free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V305000. More in how recalls work.

Affected vehicles (2)

Who to contact

Genesis — official Genesis recall lookup

Customer service: 1-844-340-9741

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Genesis G80 recalls

All 14 G80 recalls

Official notice

Component
VISIBILITY:WINDSHIELD
Summary
Hyundai Motor America (Hyundai) is recalling certain 2018 Hyundai Genesis G80 and Genesis G90 vehicles. The windshield and rear window on these vehicles may have been installed with incorrect primer, potentially reducing the glass bonding strength.
Safety risk
If the glass bonding strength is reduced over time, the windshield and rear window may detach while driving, increasing the risk of a crash.
Remedy
Hyundai will notify owners, and dealers will replace the front and rear glass, free of charge. The recall began on July 6, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 001G.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.