Volkswagen Atlas and Tiguan passenger airbag may tear

NHTSA campaign 18V375000 · Reported 2018-06-06 · Volkswagen Group of America, Inc.

high How serious is it? About this label

If the air bag were to tear or unfold incorrectly during deployment, it can increase the risk of injury. The notice does not tell owners to stop driving.

What's wrong, in plain English

In a crash, the front passenger airbag in these vehicles may tear or fail to open the way it should. An airbag that rips or unfolds incorrectly does not cushion the passenger properly, so someone sitting in the front passenger seat could be hurt more badly in a collision than they otherwise would be. Dealers will replace the front passenger airbag at no charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected. 2. Contact your Volkswagen dealer or Volkswagen customer service at 1-800-893-5298 and reference recall 69W8 or 69W9. 3. Have the passenger frontal airbag replaced, free of charge.

Affected vehicles (2)

2018 Volkswagen Atlas
2018 Volkswagen Tiguan

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

What is behind the Volkswagen airbag recalls on Atlas and Jetta? · all 16 Volkswagen recalls in this area

Official notice

Component: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.
Safety risk: If the air bag were to tear or unfold incorrectly during deployment, it can increase the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began July 19, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69W8, and 69W9.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.