Volkswagen Atlas and Tiguan Passenger Airbag May Tear

NHTSA campaign 18V375000 · Reported Jun 6, 2018 · Volkswagen Group of America, Inc.

high How serious is it? About this label

A passenger airbag that tears or opens incorrectly during a crash can increase the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	18V375000
Reported to NHTSA	Jun 6, 2018
Manufacturer	Volkswagen Group of America, Inc.
Part affected	AIR Bags:frontal:passenger Side:inflator Module
Vehicles covered	2 model/year combinations, model years 2018
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Certain Volkswagen Atlas and Tiguan vehicles have a problem with the front passenger airbag. If the vehicle is in a crash and the airbag goes off, the airbag may tear or may not open out the way it is supposed to. That means it may not protect the front passenger as intended. Volkswagen is having dealers take out the front passenger airbag and put in a new one at no charge.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see whether your vehicle is covered.
2. Contact a Volkswagen dealer, or call Volkswagen customer service at 1-800-893-5298, to book the airbag replacement.
3. The replacement is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V375000. More in how recalls work.

Affected vehicles (2)

2018 Volkswagen Atlas
2018 Volkswagen Tiguan

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Volkswagen Air Bag Recalls: Deployment Failures and Inflator Risks · all 16 Volkswagen recalls in this area

Other Volkswagen Atlas recalls

Sep 11, 2026Volkswagen Atlas And Tiguan Steering Bolt May Breakhigh
Jul 22, 2026VW Atlas rearview camera image may not displaymedium
Dec 4, 2025Volkswagen Atlas May Have Incorrect Wheel Bolts Installedcritical
Jun 30, 2025VW Atlas, Atlas Cross Sport, ID.4 Loose Boltshigh
May 21, 2025Volkswagen Atlas Rearview Camera Image Distortionmedium
Feb 17, 2025Volkswagen Atlas Engine Cover May Cause Firecritical

All 48 Atlas recalls

Official notice

Component: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.
Safety risk: If the air bag were to tear or unfold incorrectly during deployment, it can increase the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began July 19, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69W8, and 69W9.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.