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Ford Edge Torque Converter Weld Studs May Fail

NHTSA campaign 18V390000 · Reported Jun 11, 2018 · Ford Motor Company

high How serious is it? About this label

A vehicle that suddenly can't move increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number18V390000
Reported to NHTSAJun 11, 2018
ManufacturerFord Motor Company
Part affectedPower Train:automatic Transmission:torque Converter
Vehicles covered1 model/year combination, model years 2018
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Ford is recalling certain Ford Edge and Lincoln MKZ vehicles with 2.0L gas engines and six-speed automatic transmissions. The weld studs on the torque converter may not have been welded properly. If a weld stud fails, the torque converter can become disconnected from the engine's flexplate, which means the vehicle would no longer be able to move under its own power.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Ford dealer, or call Ford customer service at 1-866-436-7332.
3. The torque converter replacement is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V390000. More in how recalls work.

Affected vehicles (1)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Ford Edge recalls

All 20 Edge recalls

Official notice

Component
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Summary
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Safety risk
If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the torque converters, free of charge. The recall began on July 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16 (S2). Note: This recall is an expansion of recall 17V-427.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.