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Subaru Ascent may be missing spot welds near B-pillar

NHTSA campaign 18V508000 · Reported 2018-08-02 · Subaru of America, Inc.

high How serious is it? About this label

In the event of a crash, the missing spot welds may compromise the vehicle's strength, increasing the risk of injury. The notice does not tell owners to stop driving.

What's wrong, in plain English

Some of these SUVs left the factory missing spot welds on or around the B-pillar — the post between the front and back doors on each side. Those welds are part of what holds the body together and gives it strength. If welds are missing, the vehicle may not hold up as well in a crash, so people inside could be hurt more badly. Dealers will check; if welds are missing, Subaru replaces the whole vehicle.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see whether your Ascent is on the list.
2. Contact your Subaru dealer, or Subaru customer service at 1-844-373-6614 (recall WTU-80), to arrange the inspection.
3. If welds are missing, Subaru replaces your vehicle free of charge.

Affected vehicles (1)

2019 Subaru Ascent

Who to contact

Subaru — official Subaru recall lookup

Customer service: 1-844-373-6614

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component: STRUCTURE:BODY:ROOF AND PILLARS
Summary: Subaru of America, Inc. (Subaru) is recalling certain 2019 Subaru Ascent vehicles. These vehicles may be missing spot welds on, or around, the B-Pillar, compromising vehicle strength.
Safety risk: In the event of a crash, the missing spot welds may compromise the vehicle's strength, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will inspect the vehicle to check for missing spot welds. If the welds are missing, the vehicle will be replaced, free of charge. The recall began July 31, 2018. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTU-80.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.