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Subaru Ascent Front Control Arm Ball Joint

NHTSA campaign 23V392000 · Reported Jun 1, 2023 · Subaru of America, Inc.

high How serious is it? About this label

Ball joint separation while the vehicle is in motion can cause a loss of vehicle control, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	23V392000
Reported to NHTSA	Jun 1, 2023
Manufacturer	Subaru of America, Inc.
Part affected	Suspension:front:control Arm:lower ARM
Vehicles covered	1 model/year combination, model years 2023
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Certain 2023 Subaru Ascent vehicles may have a left or right front lower control arm with a ball joint castle nut that was not tightened properly. This can cause the retention pin to fail and the ball joint to separate from the lower control arm.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact a Subaru dealer for inspection and, if necessary, replacement of the lower control arm; you can also call Subaru customer service at 1-844-373-6614.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V392000. More in how recalls work.

Affected vehicles (1)

2023 Subaru Ascent

Who to contact

Subaru — official Subaru recall lookup

Customer service: 1-844-373-6614

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Which Subaru Suspension Recalls Tell Owners to Stop Driving? · all 4 Subaru recalls in this area

Other Subaru Ascent recalls

Jul 7, 2026Subaru Ascent and Forester have wrong weight rating labellow
Sep 21, 2023Subaru Driveshaft Bolts May Loosen And Disconnecthigh
Apr 7, 2023Subaru Ascent Tires May Lose Air Suddenlymedium
Dec 8, 2022Subaru Ascent Cabin Heater Fire Riskcritical
Dec 9, 2021Subaru Ascent, Legacy, Outback Drive Chain Riskhigh
Dec 9, 2021Subaru Ascent Front Tie Rod May Separatehigh

All 13 Ascent recalls

Official notice

Component: SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Summary: Subaru of America, Inc. (Subaru) is recalling certain 2023 Ascent vehicles. The left or right front lower control arm may have an improperly tightened ball joint castle nut which can result in retention pin failure and separation of the ball joint from the lower control arm.
Safety risk: Ball joint separation while the vehicle is in motion can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect and, if necessary, replace the lower control arm, free of charge. Owner notification letters are expected to be mailed June 30, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRJ-23.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.