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Subaru Ascent Cabin Heater Fire Risk

NHTSA campaign 22V907000 · Reported Dec 8, 2022 · Subaru of America, Inc.

critical How serious is it? About this label

Subaru is telling owners to park away from structures and not leave the vehicle unattended while the engine is running, because of the fire risk. If you notice or smell smoke from the dash or footwell, stop driving immediately and turn off the engine. A melting ground terminal increases the risk of fire.

⚠ Park outside, away from buildings — fire risk. See all such recalls.

Key facts

NHTSA campaign number22V907000
Reported to NHTSADec 8, 2022
ManufacturerSubaru of America, Inc.
Part affectedElectrical System:wiring:interior/under Dash
Vehicles covered4 model/year combinations, model years 2019–2022
Do-not-drive advisoryNo
Park-outside advisoryYes — fire risk
RepairFree at any franchised dealer

What's wrong, in plain English

A bolt that grounds the wiring for the cabin heater may not have been properly tightened. If it isn't secure, the wiring connection could melt, along with nearby parts. Subaru will replace the bolt, and if needed, the wire and connector, to fix the problem.

What you should do

1. Park away from structures and do not leave the vehicle unattended while the engine is running until the repair is complete. If you notice or smell smoke from the dash or footwell, stop the vehicle and turn off the engine immediately.
2. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
3. Contact a Subaru dealer, or call Subaru customer service at 1-844-373-6614.
4. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V907000. More in how recalls work.

Affected vehicles (4)

Who to contact

Subaru — official Subaru recall lookup

Customer service: 1-844-373-6614

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Subaru Ascent recalls

All 13 Ascent recalls

Official notice

Component
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
Summary
Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Ascent vehicles. The ground bolt that secures the ground terminal of the Positive Temperature Coefficient (PTC) heater may have been improperly fastened, which could result in melting of the ground terminal and surrounding components.
Safety risk
A melting ground terminal increases the risk of a fire.
Remedy
Owners are advised to park their vehicle away from structures and to avoid leaving the vehicle unattended while the engine is running. An owner who notices or smells smoke coming from the dash or driver's footwell area should immediately stop operating the vehicle and turn the ignition switch to the "Off" position. Dealers will replace the PTC heater ground bolts and if necessary, replace the ground wire and the connector holder, free of charge. Owner notification letters are expected to be mailed February 6, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRL-22.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.