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Ford Edge and Lincoln MKX doors may open in crash

NHTSA campaign 18V612000 · Reported 2018-09-11 · Ford Motor Company

medium How serious is it? About this label

Serious but only in a crash, so the vehicle is safe for normal driving while you wait for the free repair.

What's wrong, in plain English

The doors on these 2018 vehicles latch onto small metal bolts in the door frame. On some of them, those bolts are shorter than they should be, so the doors are not held as firmly as required by federal safety rules. In a crash, a door could pop open instead of staying shut. An open door means people inside are far less protected and could be thrown out. Dealers replace the bolts with the correct ones.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Call Ford at 1-866-436-7332 (recall 18C06) or your Ford or Lincoln dealer to book an appointment.
3. Have the door bolts replaced; the work costs you nothing.

Affected vehicles (2)

2018 Ford Edge
2018 Lincoln MKX

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Lincoln — official Lincoln recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Why do Ford doors and tailgates open on their own? · all 6 Ford recalls in this area

Official notice

Component: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Summary: Ford Motor Company (Ford) is recalling certain 2018 Ford Edge and Lincoln MKX vehicles. These vehicles may have door striker bolts that are shorter than intended. Vehicles with shorter door striker bolts fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components" potentially resulting in the doors opening in the event of a crash.
Safety risk: If the doors open in the event of a crash, there is an increased risk of injury.
Remedy: Ford will notify owners, and dealers will replace the door striker bolts, free of charge. The recall began October 18, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18C06.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.