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Ford Edge And Lincoln MKX Door Bolt Issue

NHTSA campaign 18V612000 · Reported Sep 11, 2018 · Ford Motor Company

high How serious is it? About this label

If a door opens during a crash, it increases the risk of injury to people inside. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number18V612000
Reported to NHTSASep 11, 2018
ManufacturerFord Motor Company
Part affectedLatches/locks/linkages:doors:latch
Vehicles covered2 model/year combinations, model years 2018
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Some Ford Edge and Lincoln MKX vehicles may have door striker bolts, the small bolts that help hold a door closed, that are shorter than intended. Because the bolts are too short, these vehicles do not meet a federal safety standard for how well doors are supposed to stay closed and latched. This means a door could come open in the event of a crash instead of staying shut.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact Ford customer service at 1-866-436-7332 to schedule a dealer visit; the dealer will replace the door striker bolts.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V612000. More in how recalls work.

Affected vehicles (2)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Lincoln — official Lincoln recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Ford Edge recalls

All 20 Edge recalls

Official notice

Component
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Summary
Ford Motor Company (Ford) is recalling certain 2018 Ford Edge and Lincoln MKX vehicles. These vehicles may have door striker bolts that are shorter than intended. Vehicles with shorter door striker bolts fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components" potentially resulting in the doors opening in the event of a crash.
Safety risk
If the doors open in the event of a crash, there is an increased risk of injury.
Remedy
Ford will notify owners, and dealers will replace the door striker bolts, free of charge. The recall began October 18, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18C06.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.