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Porsche Cayenne rear seat belt buckle may break in crash

NHTSA campaign 18V751000 · Reported 2018-10-24 · Porsche Cars North America, Inc.

high How serious is it? About this label

There is no instruction to stop driving, but anyone riding in that rear seat is at greater risk of injury in a crash until the buckle is replaced.

What's wrong, in plain English

The buckle for the rear passenger-side seat belt may break when it is pulled hard, such as in a crash. It works normally otherwise, so there is no warning sign while you drive. If it breaks during a crash, whoever is sitting in that seat would not be held in place and could be hurt worse. Porsche also says these vehicles do not meet the federal safety rules for seat belt assemblies.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your 2019 Cayenne is covered.
2. Contact a Porsche dealer or Porsche customer service at 1-800-767-7243 and mention recall AJ09.
3. Have the rear passenger-side seat belt buckle replaced — there is no charge.

Affected vehicles (1)

Who to contact

Porscheofficial Porsche recall lookup

Customer service: 1-800-767-7243

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SEAT BELTS:REAR/OTHER
Summary
Porsche Cars North America, Inc. (Porsche) is recalling certain 2019 Porsche Cayenne vehicles. The passenger side rear seat belt buckle may break under load, such as in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Safety risk
If the seat belt buckle breaks in the event of a crash, the occupant will not be properly restrained, increasing their risk of injury.
Remedy
Porsche will notify owners, and dealers will replace the passenger rear seat belt buckle, free of charge. The recall began November 30, 2018. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AJ09.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.