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Porsche Cayenne Control Arm Crack Risk

NHTSA campaign 24V533000 · Reported Jul 16, 2024 · Porsche Cars North America, Inc.

critical How serious is it? About this label

A sudden loss of steering control increases the risk of a crash. Owners are told not to drive the vehicle until the repair is completed.

⚠ NHTSA advises not driving this vehicle until it is repaired. See all such recalls.

Key facts

NHTSA campaign number24V533000
Reported to NHTSAJul 16, 2024
ManufacturerPorsche Cars North America, Inc.
Part affectedSuspension:front:control Arm:upper ARM
Vehicles covered1 model/year combination, model years 2024
Do-not-drive advisoryYes
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

The upper control arm on the driver's side front axle may have been installed with cracks. A cracked control arm can break, which can cause a sudden loss of steering and wheel control.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Porsche dealer, or Porsche customer service at 1-800-767-7243.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V533000. More in how recalls work.

Affected vehicles (1)

Who to contact

Porsche — official Porsche recall lookup

Customer service: 1-800-767-7243

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Porsche Cayenne recalls

All 15 Cayenne recalls

Official notice

Component
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
Summary
Porsche Cars North America, Inc. (Porsche) is recalling certain 2024 Cayenne vehicles. The driver's side front axle upper left control arm installed on the vehicles may have been installed with cracks, which can result in front axle control arm breaking and an unexpected loss of steering and wheel control.
Safety risk
A sudden loss of steering control increases the risk of a crash.
Remedy
Dealers will replace the driver side left upper control arm, free of charge. Owner letters were mailed September 13, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARB2.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.