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Porsche Cayenne Rear Hazard and Parking Lights May Fail

NHTSA campaign 23V527000 · Reported Jul 27, 2023 · Porsche Cars North America, Inc.

high How serious is it? About this label

Lights that fail to come on can make the vehicle harder for other drivers to see, which increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V527000
Reported to NHTSAJul 27, 2023
ManufacturerPorsche Cars North America, Inc.
Part affectedExterior Lighting:lighting Control Module:software
Vehicles covered1 model/year combination, model years 2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

After a Cayenne is turned off, the rear hazard warning lights and parking lights may fail to come on if they are turned on within 10 seconds after the vehicle's gateway control unit shuts off. Because of this, the vehicle does not meet the federal lighting safety standard for lamps and reflective devices. In this situation, other drivers may not be able to see the hazard or parking lights when they are needed.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm if your vehicle is affected.
2. Contact a Porsche dealer, or call Porsche customer service at 1-800-767-7243, to schedule the repair.
3. The repair (a software update) is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V527000. More in how recalls work.

Affected vehicles (1)

Who to contact

Porsche — official Porsche recall lookup

Customer service: 1-800-767-7243

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Porsche Cayenne recalls

All 15 Cayenne recalls

Official notice

Component
EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
Summary
Porsche Cars North America, Inc. (Porsche) is recalling certain 2024 Cayenne, Cayenne S, Cayenne Coupe, Cayenne Turbo GT, and Cayenne S Coupe vehicles. After the vehicle is turned off, the rear hazard warning lights and the parking lights may not illuminate if they are activated within 10 seconds after the gateway control unit shuts off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety risk
Rear hazard warning lights and parking lights that fail to illuminate can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.
Remedy
Dealers will update the gateway control unit software, free of charge. Owner notification letters are expected to be mailed September 26, 2023. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is APB1.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.