Porsche Cayenne Steering Column May Detach

NHTSA campaign 21V493000 · Reported Jun 30, 2021 · Porsche Cars North America, Inc.

high How serious is it? About this label

A detached steering column can cause the driver to lose control of the vehicle, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	21V493000
Reported to NHTSA	Jun 30, 2021
Manufacturer	Porsche Cars North America, Inc.
Part affected	Steering:column
Vehicles covered	1 model/year combination, model years 2021
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Porsche says the screw connecting the steering column to the steering box on some Cayenne SUVs may fail. If it does, the steering column can become detached from the steering box, affecting the driver's ability to steer the vehicle.

What you should do

Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
Contact a Porsche dealer, or call Porsche customer service at 1-800-767-7243, to schedule the repair.
The repair, installing a new screw, is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V493000. More in how recalls work.

Affected vehicles (1)

2021 Porsche Cayenne

Who to contact

Porsche — official Porsche recall lookup

Customer service: 1-800-767-7243

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Porsche Cayenne recalls

Dec 19, 2025Porsche Cayenne, Panamera and Taycan Rearview Camera Failuremedium
Sep 23, 2025Porsche Cayenne and Panamera fuel pump bolts may leak fuelcritical
Jul 16, 2024Porsche Cayenne Control Arm Crack Riskcritical
Jul 27, 2023Porsche Cayenne Rear Hazard and Parking Lights May Failhigh
Jan 28, 2022Porsche Cayenne Rear Axle Alignment Missedlow
May 5, 2021Porsche Cayenne Passenger Airbag May Not Deployhigh

All 15 Cayenne recalls

Official notice

Component: STEERING:COLUMN
Summary: Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne vehicles. The screw connection between the steering column and steering box may fail, which can result in a detached steering column.
Safety risk: A detached steering column can cause a loss of control, increasing the risk of a crash.
Remedy: Dealers will install a new screw, free of charge. Owner notification letters were mailed August 24, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB4.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.