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Audi A5 and A4 Allroad passenger airbag screw loose

NHTSA campaign 18V836000 · Reported 2018-11-27 · Volkswagen Group of America, Inc.

medium How serious is it? About this label

The problem only shows up in a crash, when the passenger airbag might not protect properly and injury risk goes up; the vehicle is otherwise normal to drive, so book the free inspection at your convenience but don't put it off.

What's wrong, in plain English

On these Audis, a screw holding the front passenger airbag module in place may not have been tightened enough at the factory. If the screw is loose, the airbag may not deploy the way it is supposed to in a crash, so a front passenger might not get the protection the airbag is designed to give. Dealers will inspect that mounting screw and tighten it or replace it as needed, free of charge to the owner.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included. 2. Call your Audi dealer or Audi customer service at 1-800-253-2834 (recall 69Y4) to schedule the free airbag screw inspection. 3. Consider limiting front-seat passenger use until the inspection is complete.

Affected vehicles (2)

2018 Audi A4 Allroad
2018 Audi A5

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Why do Audi passenger airbags switch off or fail to deploy? · all 14 Audi recalls in this area

Official notice

Component: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Audi A5 Sportback and 2017-2018 Audi A4 Allroad vehicles. A passenger air bag module mounting screw may not have been sufficiently tightened, possibly affecting the deployment of the air bag in the event of a crash.
Safety risk: If the air bag does not deploy correctly in the event of a crash, it can increase the risk of an injury.
Remedy: Volkswagen will notify owners, and dealers will inspect the air bag mounting screw, tightening or replacing it as necessary, free of charge. The recall began December 19, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69Y4.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.