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Audi A4 Allroad, A5 Passenger Airbag May Not Deploy

NHTSA campaign 18V836000 · Reported Nov 27, 2018 · Volkswagen Group of America, Inc.

high How serious is it? About this label

If the air bag doesn't deploy properly in a crash, it can increase the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	18V836000
Reported to NHTSA	Nov 27, 2018
Manufacturer	Volkswagen Group of America, Inc.
Part affected	AIR Bags:frontal:passenger Side:inflator Module
Vehicles covered	2 model/year combinations, model years 2018
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

The screw that holds the passenger air bag module in place may not have been tightened enough at the factory. Because of this loose screw, the air bag may not deploy the way it is designed to if the vehicle is in a crash. An air bag that does not deploy correctly when it is needed cannot protect the passenger the way it should.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact an Audi dealer or Audi customer service at 1-800-253-2834.
3. Dealers will inspect and tighten or replace the screw free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V836000. More in how recalls work.

Affected vehicles (2)

2018 Audi A4 Allroad
2018 Audi A5

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Audi Air Bag Recalls Involve Passenger Detection and Deployment Problems · all 14 Audi recalls in this area

Other Audi A5 recalls

Oct 5, 2022Audi backup camera screen may go blank in reversemedium
Jan 26, 2022Audi rear axle alignment may not have been checkedmedium
Nov 10, 2021Audi passenger airbag may be switched off by faulty cablehigh
Aug 5, 2021Audi and VW rear belts may not secure child seatshigh
Apr 26, 2021Audi rear axle lock nut may breakhigh
Nov 25, 2020Audi A5, S5 Rear Wiring Lacks Scuff Protectionhigh

All 11 A5 recalls

Official notice

Component: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Audi A5 Sportback and 2017-2018 Audi A4 Allroad vehicles. A passenger air bag module mounting screw may not have been sufficiently tightened, possibly affecting the deployment of the air bag in the event of a crash.
Safety risk: If the air bag does not deploy correctly in the event of a crash, it can increase the risk of an injury.
Remedy: Volkswagen will notify owners, and dealers will inspect the air bag mounting screw, tightening or replacing it as necessary, free of charge. The recall began December 19, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69Y4.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.