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Volkswagen Atlas, Jetta Rear Coil Spring May Fracture

NHTSA campaign 18V904000 · Reported Dec 19, 2018 · Volkswagen Group of America, Inc.

high How serious is it? About this label

A broken coil spring that damages a tire can cause a loss of vehicle control, which increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number18V904000
Reported to NHTSADec 19, 2018
ManufacturerVolkswagen Group of America, Inc.
Part affectedSuspension:rear:springs:coil Springs
Vehicles covered3 model/year combinations, model years 2018–2019
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Volkswagen is recalling certain Atlas and Jetta vehicles because the rear coil springs may fracture prematurely. If a spring breaks while the vehicle is being driven, it can damage a rear tire, and a damaged tire can cause the driver to lose control of the vehicle.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Volkswagen dealer at 1-800-893-5298.
3. The rear axle coil spring replacement is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V904000. More in how recalls work.

Affected vehicles (3)

Who to contact

Volkswagen — official Volkswagen recall lookup

Customer service: 1-800-893-5298

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Volkswagen Atlas recalls

All 48 Atlas recalls

Official notice

Component
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
Summary
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.
Safety risk
If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Remedy
Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.