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Ram 2500 and 3500 Steering Drag Link Separation

NHTSA campaign 19V021000 · Reported Jan 25, 2019 · Chrysler (FCA US LLC)

critical How serious is it? About this label

If the drag link separates, you could lose steering control, which raises the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number19V021000
Reported to NHTSAJan 25, 2019
ManufacturerChrysler (FCA US LLC)
Part affectedSteering:linkages:drag:link:connection
Vehicles covered2 model/year combinations, model years 2018
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Certain Ram 2500 and 3500 trucks have a steering part called the drag link, which is held in place by a jam nut. That nut may loosen, which can let one end of the drag link separate from the rest of the steering.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Ram dealer, or call Chrysler customer service at 1-800-853-1403.
3. Dealers will check the jam nut and repair or replace the steering parts as needed, free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V021000. More in how recalls work.

Affected vehicles (2)

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other RAM 3500 recalls

All 43 3500 recalls

Official notice

Component
STEERING:LINKAGES:DRAG:LINK:CONNECTION
Summary
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Safety risk
A drag link separation can cause a loss of steering control, increasing the risk of crash.
Remedy
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.