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Volvo VNL trucks may move without driver input

NHTSA campaign 19V032000 · Reported 2019-01-14 · Volvo Trucks North America

high How serious is it? About this label

Unexpected vehicle movement can cause a crash or injure someone nearby, and although the notice does not order the truck parked, the update should be done as soon as a dealer can take it.

What's wrong, in plain English

These are big Volvo highway trucks with an automated manual transmission, a gearbox that shifts itself but still uses a clutch. A part inside the clutch can break. If it does, the truck may move on its own when the driver does not expect it, which is dangerous around loading docks, other vehicles and people on foot. The fix is a software update to the computer that controls the transmission, done free at a Volvo dealer.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm the truck is covered by recall RVXX1901.
2. Call your Volvo Trucks dealer to schedule the fix, or Volvo customer service at 1-800-528-6586.
3. Have the transmission control software updated — there is no charge.

Affected vehicles (2)

2018 Volvo VNL
2019 Volvo VNL

Who to contact

Volvo — official Volvo recall lookup

Customer service: 1-800-458-1552

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Volvo truck power train recalls: unwanted movement, neutral shifts, air tank straps · all 3 Volvo recalls in this area

Official notice

Component: POWER TRAIN:CLUTCH ASSEMBLY
Summary: Volvo Trucks North America (Volvo) is recalling certain 2018-2019 Volvo VNL vehicles equipped with an automated manual transmission. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
Safety risk: Unintended vehicle movement can increase the risk of a crash.
Remedy: Volvo has notified owners and dealers will update the Transmission Control Module software, free of charge. The recall began February 1, 2019. Owners can contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1901.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.