Porsche Cayenne Rearview Camera Display May Be Delayed

NHTSA campaign 19V111000 · Reported Feb 21, 2019 · Porsche Cars North America, Inc.

medium How serious is it? About this label

A rearview camera display that doesn't function as designed can reduce the driver's view of what's behind the car, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	19V111000
Reported to NHTSA	Feb 21, 2019
Manufacturer	Porsche Cars North America, Inc.
Part affected	Visibility:rearview Mirrors/devices:interior
Vehicles covered	1 model/year combination, model years 2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On some Porsche Cayenne and Cayenne S vehicles, a software failure may cause the rearview camera image to respond with a delay instead of showing right away.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Porsche dealer to have the related software updated; call 1-800-767-7243.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V111000. More in how recalls work.

Affected vehicles (1)

2019 Porsche Cayenne

Who to contact

Porsche — official Porsche recall lookup

Customer service: 1-800-767-7243

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Porsche Cayenne recalls

Dec 19, 2025Porsche Cayenne, Panamera and Taycan Rearview Camera Failuremedium
Sep 23, 2025Porsche Cayenne and Panamera fuel pump bolts may leak fuelcritical
Jul 16, 2024Porsche Cayenne Control Arm Crack Riskcritical
Jul 27, 2023Porsche Cayenne Rear Hazard and Parking Lights May Failhigh
Jan 28, 2022Porsche Cayenne Rear Axle Alignment Missedlow
Jun 30, 2021Porsche Cayenne Steering Column May Detachhigh

All 15 Cayenne recalls

Official notice

Component: VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
Summary: Porsche Cars North America, Inc (Porsche) is recalling certain 2019 Cayenne and Cayenne S vehicles. A software failure may cause the rearview camera image display to be delayed in responding. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Safety risk: A rearview camera display that does not function as designed can reduce the driver's view of what is behind the car, increasing the risk of a crash.
Remedy: Porsche will notify owners, and dealers will update the related software, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA0.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.