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Porsche Cayenne Shock Absorbers May Loosen

NHTSA campaign 19V112000 · Reported Feb 20, 2019 · Porsche Cars North America, Inc.

high How serious is it? About this label

Loose shock absorbers may affect the vehicle's steering, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	19V112000
Reported to NHTSA	Feb 20, 2019
Manufacturer	Porsche Cars North America, Inc.
Part affected	Suspension:front:shock Absorber
Vehicles covered	1 model/year combination, model years 2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

One Cayenne Turbo vehicle has shock absorber forks that may allow the shock absorbers to become loose. Dealers will replace the shock absorber forks, free of charge.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact a Porsche dealer, or call Porsche customer service at 1-800-767-7243.
3. The shock absorber fork replacement is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V112000. More in how recalls work.

Affected vehicles (1)

2019 Porsche Cayenne

Who to contact

Porsche — official Porsche recall lookup

Customer service: 1-800-767-7243

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Porsche Suspension Recalls Involving Loose Fasteners and Control Arms · all 13 Porsche recalls in this area

Other Porsche Cayenne recalls

Dec 19, 2025Porsche Cayenne, Panamera and Taycan Rearview Camera Failuremedium
Sep 23, 2025Porsche Cayenne and Panamera fuel pump bolts may leak fuelcritical
Jul 16, 2024Porsche Cayenne Control Arm Crack Riskcritical
Jul 27, 2023Porsche Cayenne Rear Hazard and Parking Lights May Failhigh
Jan 28, 2022Porsche Cayenne Rear Axle Alignment Missedlow
Jun 30, 2021Porsche Cayenne Steering Column May Detachhigh

All 15 Cayenne recalls

Official notice

Component: SUSPENSION:FRONT:SHOCK ABSORBER
Summary: Porsche Cars North America, Inc. (Porsche) is recalling one 2019 Cayenne Turbo vehicle. The affected vehicle has shock absorber forks that may allow the shock absorbers to loosen.
Safety risk: Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
Remedy: Porsche will notify the owner, and a dealers will replace the shock absorber forks, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA2.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.