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Volvo VNL Sleeper Bunk Window May Fall Off

NHTSA campaign 19V208000 · Reported Mar 18, 2019 · Volvo Trucks North America

high How serious is it? About this label

If the window detaches, it could strike another vehicle or a pedestrian, raising the risk of a crash or injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	19V208000
Reported to NHTSA	Mar 18, 2019
Manufacturer	Volvo Trucks North America
Part affected	Structure:body
Vehicles covered	2 model/year combinations, model years 2018–2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Volvo is recalling certain VNL and VNX trucks built with 740 and 760 sleeper cabs because the window in the sleeper bunk area may come loose and detach from the vehicle. The window is meant to stay securely in place, but on affected trucks it may separate and fall off instead. This recall covers trucks equipped with this sleeper window configuration.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your truck is included.
2. Contact a Volvo Trucks dealer, or call Volvo customer service at 1-800-528-6586, to arrange the repair.
3. The window hinge replacement is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V208000. More in how recalls work.

Affected vehicles (2)

2018 Volvo VNL
2019 Volvo VNL

Who to contact

Volvo — official Volvo recall lookup

Customer service: 1-800-458-1552

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Volvo Structure Recalls Cover Falling Windows, Tailgates and Cab Bolts · all 3 Volvo recalls in this area

Other Volvo VNL recalls

Jul 24, 2023Volvo Truck Windshield Wiper Motor May Failmedium
Jun 4, 2023Volvo VNL Trucks: Side Airbag May Not Deployhigh
Dec 6, 2022Volvo VNL Air Tank Bracket Fasteners May Breakhigh
Oct 6, 2021Volvo VNL Trucks May Shift Into Neutralhigh
Jun 2, 2021Volvo VNL, VNR Trucks Hubcap Can Separatemedium
Feb 19, 2021Volvo VNL Alcoa Wheels May Bend or Breakhigh

All 15 VNL recalls

Official notice

Component: STRUCTURE:BODY
Summary: Volvo Trucks North America (Volvo Trucks) is recalling certain 2018-2020 VNL and VNX vehicles configured as 740 and 760 sleeper models. The sleeper bunk window may detach and fall from the vehicle.
Safety risk: If a window detaches from the vehicle, it may strike another vehicle or pedestrian, increasing the risk of a crash or injury.
Remedy: Volvo Trucks has notified owners, and dealers will replace the window hinge, free of charge. Owners were notified of the recall on April 8, 2019 and will be sent a second notice when the remedy parts are available. The recall began August 21, 2019. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX1902.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.