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Honda Odyssey may roll away after being parked

NHTSA campaign 19V299000 · Reported 2019-04-12 · Honda (American Honda Motor Co.)

high How serious is it? About this label

Serious — a van that rolls on its own can injure someone or hit another vehicle; you can keep driving, but until it is fixed set the parking brake every time you park.

What's wrong, in plain English

On these Odyssey minivans, a loose battery cable connection or a worn-down battery can make the transmission's computer restart on its own. When it restarts, it can shift the van into Park while it is still moving, which can damage the small rod that locks the parking gear. If that rod is damaged, the van may not truly hold in Park and can roll away after you walk off. Dealers tighten the battery connections, update the software, and check the parking rod, free.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your Odyssey is included.
2. Contact your Honda dealer, or call Honda at 1-888-234-2138, and mention recall Z4J or Y4K.
3. Have the battery connections, software, and parking rod checked — all free of charge.

Affected vehicles (2)

Who to contact

Hondaofficial Honda recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
POWER TRAIN:AUTOMATIC TRANSMISSION
Summary
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Odyssey vehicles. Loose battery terminal connections or a degraded battery may cause the Transmission Control Unit (TCU) to unexpectedly reboot. Upon rebooting, the TCU may shift the transmission to the "Park" position, possibly damaging the parking rod.
Safety risk
A damaged parking rod can allow the vehicle to roll when parked, increasing the risk of a crash or injury.
Remedy
Honda will notify owners, and dealers will ensure the battery terminal connections are secure and will update the TCU software, free of charge. Additionally, the parking rod effectiveness will be checked. The recall began May 31, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Z4J, Y4K.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.